We are a tour operator and travel agency and offer holidays and tours worldwide. Our portfolio of tourist products is varied, we offer exotic trips and excursions with more unusual routes, such as: Mexico, Costa Rica, Peru, Panama, Colombia, Dominican Republic, Bahamas, Roatan, Guatemala, Colombia, Nicaragua, Caribbean, Cruises Caribbean Sea or Multi Destinations.
We began activities on December 12, 2003 under the name of Kroa Tour Operator S. A. de C. V. with a previous experience of 20 years in the tourist sector creating and directing several operating agencies.
Initially focused on Costa Rica and becoming the No. 1 Tour Operator in this destination with more than 12,000 passengers per year and 53% of the leisure market during 2006, 2007, 2008, 2009 and 2010.
In August 2015, we opened an office in Costa Rica under the name VIAJES Y DESCUENTOS COSTA RICA S.A., which has IN and OUT-COMING operations, with Call Center support from Mexico
Currently we sell tours and packages around the world, working with major airlines and the most important, we have contract net rates.
Within our experience we have performed hundreds of charter operations with different airlines, among which we highlight: AeroMéxico, Avianca, Interjet, Global Air, etc., and to different destinations such as: Mexico, Costa Rica, San Andres Islands, Cuba, Dominican Republic and Cartagena.
We have experience in handling groups and conventions in the public and private area. In the public area: CFE, PEMEX, SAT, National Union of Education Workers and SCT. In the private area: Laboratories Grossman, OMNILIFE and GNP among others. We also work with the following shipping companies
Kroa Tour Operator is a public limited company that has public registration of the property and before the Ministry of Tourism No. 4012630, which is actively involved in the National Association of Travel Agencies, having served as Vice-Presidents, AMAV is also a member of COTAL (Confederation of Tourist Organizations of Latin America) and FUAAV (Universal Federation of Associations of Travel Agencies).
We are authorized suppliers of PEMEX (Petróleos Mexicanos) and among our awards we have the 2008 Palmas de Oro Award "To Quality in the Service", granted by the National Journalists Circle as well as the recognition by Radisson Costa Rica as the Agency Of International Travel No. 1 in Sales.
We have participated in annual cooperative campaigns jointly with the Governments of Guatemala and Costa Rica as the main axis in the development of their tourism offer. Operator with greater growth leisure 2012 – AVIANCA
Mexico, The jewel of all time -> Cuba, Habana, Varadero -> Costa Rica, Where the forest is calling you -> Peru, From the Ancestral Culture -> Bahamas, Explore Unique Bahamas -> Guatemala, Impressive attractions
Cancun, Favorite beach destination -> Colombia, Unforgettable land of diversity -> Panama, Best place to visit and explore -> Dominican Republic, Has it all, astounding nature, intriguing history and rich culture
Today it is necessary not only presence but update in SMM, of which we make an obsession for what companies like PayPal has selected us to carry out its tests of betas versions of online payments.
We create specialized groups for both travel agencies and the direct public.
We have extensive databases: mailing, whatsapp, twitter, facebook and others.
Every year we participate in different fairs and events with a tourist profile, in addition to having personalized visits to the main travel agencies, unions, incentive houses, social tourism agencies, in which posters, flyers and souvenirs are distributed among others.
We actively present in these expo events: ANATO (Colombia), Tianguis Turistico (Acapulco), Expotur (Costa Rica), Outlet de Viajes (Mexico), Big Toys (Mexico), La Feria de Habana (Cuba), Spa and Toursizm (Bulgaria), Fitur (Madrid), WTM (London).